(954) 849-9638kyle@leg-up.co
 

Why Ghostwriters (Usually) Suck — and Why I Still Believe in People

ghostwriting

As a marketing business owner, I’ve been fortunate to work with many of my clients for years — some, even decades. It’s more a reflection of the long-term relationships you can build when you actually get each other.

That’s not a brag, if I’m being honest, my client roster has gotten smaller over time for these services. Not because of bad work — it’s because using a more inexperienced ghostwriter is cheaper. AI is cheaper. And for a lot of brands, “good enough” is good enough. I learned this the hard way as well. #experience

Still, when it comes to ghostwriting — whether it’s blog posts, emails, or thought leadership pieces — I’ve heard a familiar complaint:
“Why do ghostwriters suck?”

Let’s unpack that.


AI Is Quick. People Grow.

AI can spin up a passable post in seconds — if you teach it. It’s great for volume and speed, but it can’t care. It doesn’t get better over time unless you get better at prompting it. (That’s maybe a whole other post, but either way, both take some of your personal investment.)

A human, though — one who’s invested, who learns your rhythms, who sees what makes your audience lean in — that person pays dividends. That’s where the magic happens.

When you hire a writer, don’t think in terms of contracts or performance clauses right away, I’ve heard that argument. Start small. Give them a handful of test assignments — three to five solid pieces. See how they handle feedback. See if they listen.

If there’s promise there, invest in them. Help them help you. That’s the key. Over time, they will get invested in you, too.


The Problem Isn’t Always the Writer

It’s easy to blame the ghostwriter when content doesn’t land. But here’s the truth: most writers don’t want to write poorly. They just don’t yet have the depth of understanding — the feel — for your voice, your brand, your audience.

Your feedback early on is key. That kind of understanding isn’t something you can fake. It takes time, some guidance, and a little trust — all things many business owners feel they don’t have time for. But if you make that investment, it pays dividends.

Sometimes the problem isn’t the writer at all; it’s the expectation. If you want high-level ghostwriting, WHICH IS TRULY MY POINT HERE: hire someone with experience. But, if you want to grow new talent, give them your time. If you don’t want to do either, be okay with what you get.


Ghostwriting Done Right Is an Art

When ghostwriting works, it’s because someone took the time to understand the story behind the words — the voice, the tone, the purpose. That kind of ghostwriting doesn’t suck. It sings.

That level of writing comes from experience. It’s not to knock newcomers — but in ghostwriting, it helps to have been “in the trenches” of your field long enough to know what authenticity sounds like.

As with most things in business (and life), you get what you invest in. And you usually get what you pay for.


Final Thought

So, do ghostwriters suck?
Yeah, sometimes. But the ones who don’t — the ones who take the time to grow with you — are priceless.

Finding good help is always hard to do. Finding invested help — someone who cares as much about your message as you do. When you do find it, it’s worth it.

And that’s something no AI can replace.

Over the years, I’ve built relationships across multiple industries. Some I still work with, some I just keep in touch with — but if you’re looking for a good writer or wondering what kind of help you need, hit me up. I’m always happy to connect you with someone who fits, whether that’s through Leg Up or someone else entirely. I’m happy to advance together.

AND, if you need help boosting this, this matters a lot for the article; that’s where we also come in.

Which Digital Ad Channels Deliver the Best ROI?

Digital advertising can be one of the fastest ways to grow your business—but only if you choose the right channels. With options ranging from Google Search Ads to social media campaigns, it’s easy to spend money without seeing meaningful results.

For small and medium-sized businesses, every advertising dollar counts. That’s why it’s crucial to understand which channels deliver the best return on investment (ROI) for your goals. At Leg Up, we help businesses plan, launch, and optimize campaigns that actually drive revenue.

Let’s break down the most effective digital ad channels in 2025 and how to leverage them.


1. Google Search Ads: Capture Intent-Driven Leads

Google Search Ads appear when someone searches for keywords related to your products or services. These ads target users who are actively looking for solutions—meaning the intent to purchase is high.

Why they work:

  • You reach users at the moment they’re searching.

  • You can target by keywords, location, device, and more.

  • Ads can include features like sitelinks, call extensions, and reviews to boost conversions.

Example: A customer searches “best website design company near me”. A well-optimized Google Ads campaign ensures your business appears at the top of the search results, driving high-quality traffic ready to convert.

Pro tip: Continuously test ad copy, landing pages, and bidding strategies to maximize ROI.


2. Social Media Ads: Build Awareness & Retarget Visitors

Social media platforms—like Facebook, Instagram, LinkedIn, and TikTok—offer unparalleled targeting options based on demographics, interests, behaviors, and job titles.

Benefits:

  • Build brand awareness in your target audience.

  • Retarget users who have visited your website but didn’t convert.

  • Showcase products or services through engaging visuals or video content.

Best practices:

  • Test different audiences and ad creatives.

  • Use retargeting campaigns to capture users who didn’t convert initially.

  • Track metrics like click-through rate (CTR), cost per conversion, and engagement to refine campaigns.

Leg Up Advantage: We help businesses design custom social ad campaigns that speak directly to their ideal customer.


3. Display & Retargeting Ads: Stay Top-of-Mind

Display ads appear across websites in the Google Display Network or other ad networks. Retargeting ads, in particular, are powerful because they focus on people who have already interacted with your business.

Why retargeting works:

  • Keeps your brand visible after a user leaves your site.

  • Often results in higher conversion rates than cold traffic campaigns.

  • Reinforces messaging and builds trust over time.

Example: A visitor browses your services page but leaves without filling out a form. Retargeting ads remind them of your offering, guiding them back to complete the action.


4. Video Ads: Engage Through Storytelling

Video is dominating online engagement, and platforms like YouTube allow you to reach audiences in a highly engaging format. Video ads can showcase products, explain services, or tell your brand story.

Benefits:

  • Increases brand recall and trust.

  • Converts at higher rates when paired with landing pages or lead forms.

  • Can be used for both prospecting and retargeting campaigns.

Tips for effective video ads:

  • Keep it short and focused (15–60 seconds).

  • Add captions for viewers who watch without sound.

  • Optimize titles, descriptions, and thumbnails with keywords for better reach.


5. Local & Geo-Targeted Ads: Focus on Your Market

For small businesses, reaching the right local audience is often more valuable than broad national campaigns. Geo-targeted ads ensure your message is delivered to users near your business location.

How it works:

  • Target users within a specific radius or zip code.

  • Combine with search, social, or display campaigns for maximum efficiency.

  • Ideal for service-based businesses or brick-and-mortar stores.

ROI Benefit: Every click is more likely to turn into a customer when you focus on nearby prospects.


6. Measuring ROI Across Channels

Running ads without tracking is like throwing money into a black hole. To maximize ROI:

  • Define your conversion goals: form submissions, calls, purchases, newsletter signups, etc.

  • Use analytics tools to monitor performance metrics: CPC (cost per click), CTR, conversions, and ROAS (return on ad spend).

  • Continuously test and optimize campaigns. Stop spending on underperforming channels and scale those that work.

Leg Up uses a data-driven approach to ensure every dollar spent on advertising delivers measurable results.


7. How to Choose the Right Channels

The “best” ad channel depends on your business goals, audience, and budget. Here’s a simple way to approach it:

  • High-intent leads → Google Search Ads

  • Brand awareness → Social Media Ads & Video Ads

  • Re-engaging visitors → Display & Retargeting Ads

  • Local conversions → Geo-targeted Ads

Many businesses see the best results by combining multiple channels into a coordinated strategy.


The Bottom Line

Digital advertising is powerful, but only when executed strategically. The right mix of search, social, display, video, and local ads can generate leads, increase conversions, and grow your business efficiently.

At Leg Up, we help businesses:

  • Identify the channels most likely to deliver ROI.

  • Design ad creatives that resonate with the audience.

  • Track performance and optimize campaigns for maximum results.

Ready to make your ad dollars work smarter, not harder?

Digital Marketing

SEO in 2025 — What Really Works for Small Businesses

Search engine optimization (SEO) is constantly evolving. What worked five years ago—or even last year—might not move the needle today. For small businesses, staying on top of SEO trends can feel overwhelming, especially with limited time and resources. But here’s the good news: SEO doesn’t have to be complicated. With the right focus, you can increase visibility, attract qualified leads, and grow your business sustainably.

At Leg Up, we specialize in helping businesses cut through the noise and focus on the SEO strategies that actually deliver results. Let’s break down what works in 2025—and what you can safely leave behind.


Why SEO Still Matters in 2025

Some business owners wonder if SEO is still worth the effort when social media ads and paid campaigns can deliver quick wins. The answer: absolutely.

Here’s why:

  • 70% of online experiences begin with a search engine.
  • Organic search drives more traffic than paid ads, social media, or email marketing combined.
  • SEO builds long-term visibility and trust, unlike ads that stop working when you stop paying.

For small businesses, SEO is one of the most cost-effective ways to compete with larger companies—if you focus on the right tactics.


What No Longer Works

Before we dive into what does work, let’s quickly cover what doesn’t. If you’re spending time or money on these outdated tactics, it’s time to stop:

Keyword stuffing – Jamming keywords into every sentence looks unnatural and turns users (and Google) off.
Buying backlinks – Low-quality link schemes are a red flag to search engines.
Thin content – Short, generic blogs written just for SEO don’t rank anymore.
Ignoring mobile – A non-mobile-friendly site won’t stand a chance in Google’s index.

SEO today is about quality, strategy, and user experience.


What Really Works in 2025

So, what should small businesses focus on instead? Here are the SEO tactics that matter right now:

1. Local SEO: Own Your Backyard

If you’re a small business, chances are your customers are local. That means local SEO is your most powerful tool.

How to optimize for local SEO:

  • Claim and fully optimize your Google Business Profile.
  • Encourage satisfied customers to leave Google reviews.
  • Use location-based keywords in your website copy (e.g., “Logan UT web design company”).
  • Ensure your NAP (Name, Address, Phone number) is consistent across all online directories.

Local SEO helps you show up in “near me” searches, which are often the highest-converting leads.


2. High-Quality, Long-Form Content

Content is still king—but only if it’s valuable. Google rewards in-depth, authoritative content that answers real user questions.

What works:

  • Blog posts that dive deep into a topic (1,000+ words).
  • FAQ sections that address customer concerns directly.
  • Case studies and how-to guides that demonstrate expertise.

At Leg Up, we help clients develop content strategies that both rank in search engines and resonate with humans.


3. Voice Search Optimization

With smart speakers and voice assistants on the rise, more people are searching with their voice. Voice queries are longer and more conversational.

How to adapt:

  • Target long-tail keywords (e.g., “Who offers affordable website design in Utah?”).
  • Structure content in question-and-answer format.
  • Use schema markup so search engines better understand your site.

By 2025, voice search isn’t just a trend—it’s mainstream.


4. User Experience (UX) and Core Web Vitals

Google wants to deliver the best experience to users. That means your website’s performance directly affects your SEO.

Focus on:

  • Page speed – Fast-loading sites keep users engaged.
  • Mobile-first design – Most searches happen on phones.
  • Simple navigation – Visitors should find what they need in 2–3 clicks.

Good SEO is as much about design as it is about content. That’s why Leg Up blends web design, development, and SEO into one strategy.


5. Video and Multimedia Content

Video is dominating online engagement, and search engines are rewarding it. Google often displays videos directly in search results, giving you more visibility.

Best practices:

  • Add video content to your site (explainer videos, tutorials, testimonials).
  • Optimize video titles, descriptions, and captions with keywords.
  • Host on YouTube (Google’s own platform) and embed videos on your site.

6. Authority-Building Backlinks

Not all backlinks are bad—only the spammy ones. High-quality backlinks from relevant, trustworthy sites are still SEO gold.

How to earn them:

  • Publish share-worthy content.
  • Partner with local organizations or news outlets.
  • Guest post on industry blogs.

It’s about building relationships, not shortcuts.


7. AI and SEO: Smarter Optimization

With AI becoming more integrated into search, businesses need to adapt. Google’s Search Generative Experience (SGE) is changing how results appear.

How to prepare:

  • Create content that’s authoritative and original, so AI pulls from your site.
  • Use natural, conversational writing styles.
  • Stay flexible—AI-driven search is still evolving.

How Small Businesses Can Compete

SEO can feel intimidating when big brands dominate the search results. But small businesses have unique advantages:

  • You can adapt faster than large corporations.
  • You know your local market better.
  • You can build personal connections that translate into reviews, referrals, and authority.

With the right partner, you can carve out your space online—and grow it year after year.


The Bottom Line

SEO in 2025 is about quality, trust, and user experience. For small businesses, that means focusing on local SEO, valuable content, mobile-first design, and customer trust signals.

At Leg Up, we help businesses just like yours rise in the rankings and get found by the right customers. From strategy to execution, we handle the details so you can focus on what you do best—running your business.

Websites

Why Your Website Isn’t Converting (and How to Fix It)

Your website should be your best salesperson. It’s open 24/7, it never takes a vacation, and it often provides the very first impression a potential customer has of your business. But if you’re getting traffic without conversions — meaning people visit your site but don’t call, buy, or book — something is broken.

The good news? Conversion problems are fixable. Below we’ll walk through the top reasons your website isn’t converting and how to fix them, step by step.


1. Slow Load Times Drive Visitors Away

Website speed matters more than you think. In fact:

  • 53% of users abandon a site if it takes longer than 3 seconds to load.
  • A one-second delay can reduce conversions by 7%.

Every wasted second costs you money. Common causes of slow load times include:

  • Oversized images or uncompressed media files.
  • Bloated code, unnecessary scripts, or outdated plugins.
  • Cheap, underpowered hosting.

Fix:

  • Use tools like Google PageSpeed Insights or GTMetrix to identify bottlenecks.
  • Compress images before uploading (TinyPNG is great for this).
  • Choose a hosting provider optimized for performance.
  • Work with a professional developer to streamline your code.

2. Poor Mobile Experience

Over 60% of all web traffic now comes from mobile devices. If your site isn’t optimized for smartphones and tablets, you’re frustrating visitors before they can even engage.

Signs of poor mobile design include:

  • Text that’s too small to read without zooming.
  • Buttons that are hard to click.
  • Layouts that break or don’t resize properly.

Fix:

  • Adopt responsive design so your website adapts to any screen size.
  • Test across multiple devices — don’t assume it looks good just because it works on your phone.
  • Prioritize “thumb-friendly” design with large, tappable buttons and simplified navigation.

3. Weak or Missing Calls-to-Action (CTAs)

You could have the most beautiful website in the world, but if visitors don’t know what step to take next, they’ll leave.

Bad CTAs include:

  • Generic “Click Here” or “Submit” buttons.
  • CTAs buried at the bottom of the page.
  • Asking for too much information upfront.

Fix:

  • Place CTAs strategically throughout your site — not just on your homepage.
  • Use action-oriented language like:
    • “Schedule Your Free Consultation”
    • “Get My Free Quote”
    • “Start Your Project Today”
  • Keep forms short — ask only for what you need to follow up.

4. Unclear Messaging

Visitors should be able to answer three questions within 5 seconds of landing on your site:

  1. What does this company do?
  2. Who do they serve?
  3. Why should I care?

If your website is filled with vague jargon, abstract taglines, or scattered messaging, you’ll lose them.

Fix:

  • Make your headline clear and benefit-driven. Example: “Websites That Convert Visitors into Customers.”
  • Use subheadings to clarify your offerings.
  • Speak directly to your audience’s problems and show how you solve them.

5. Outdated or Confusing Design

Design isn’t just about looking good — it builds trust. A Stanford study found that 75% of users judge a company’s credibility by its website design.

Outdated design signals that your business might be outdated too. Common issues include cluttered layouts, poor use of whitespace, and mismatched branding.

Fix:

  • Simplify layouts — less is more.
  • Use consistent colors, fonts, and branding elements.
  • Invest in professional web design that aligns with your brand identity.

6. No SEO = No Visibility

If your site isn’t optimized for search engines, your target audience may never even find you. Worse, if you’re ranking for the wrong keywords, you’ll attract visitors who aren’t ready to buy.

Fix:

  • Optimize titles, meta descriptions, and headings with relevant keywords.
  • Create blog content that answers customer questions.
  • Ensure your site is technically sound — fast, mobile-friendly, and crawlable.
  • Build quality backlinks to improve domain authority.

7. Lack of Trust Signals

Would you buy from a website that looks shady? Probably not. Trust signals reassure visitors that your business is credible and safe to work with.

Examples include:

  • Testimonials and reviews.
  • Case studies or client logos.
  • Secure SSL certificates (https://).
  • Clear contact information and business location.

Fix:

  • Showcase real customer testimonials.
  • Highlight awards, certifications, or press mentions.
  • Add trust badges (like “Secure Checkout” for e-commerce sites).

8. Not Tracking Performance

You can’t improve what you don’t measure. Without analytics, you’re making guesses about what’s working and what isn’t.

Fix:

  • Install Google Analytics and Google Search Console.
  • Track key metrics: bounce rate, time on site, conversion rate, and traffic sources.
  • Set up goal tracking (form submissions, calls, purchases).

The Bottom Line

Your website isn’t just a digital brochure — it’s a powerful business tool. But to work, it needs to be:

  • Fast
  • Mobile-friendly
  • Clear in its messaging
  • Designed to guide visitors toward action

At Leg Up, we specialize in Website Design & Development that goes beyond aesthetics. We build sites that not only look good but also convert. From design and user experience to SEO and analytics, we create websites that work as hard as you do.

Websites

Brand Refresh vs. Full Rebrand — How to Decide

Your brand is one of your most valuable assets. It’s more than a logo or a color palette — it’s the story you tell, the experience you deliver, and the promise you make to customers every single day. A strong brand builds trust, creates recognition, and influences buying decisions.

But what happens when your brand no longer reflects your business? Maybe your visuals look dated. Maybe your messaging doesn’t resonate with your audience. Or maybe you’ve completely outgrown the brand you started with years ago.

That’s when it’s time to decide: do you need a brand refresh or a full rebrand?


What’s a Brand Refresh?

Think of a refresh as a facelift for your brand. It’s about modernizing your look and tightening your message without tearing everything down and starting from scratch.

What it typically involves:

  • Updating your logo with a cleaner or more modern design.
  • Refining your color palette or typography.
  • Adjusting brand messaging or tone of voice.
  • Aligning marketing collateral for consistency (business cards, social templates, brochures, etc.).

When a brand refresh makes sense:

  • Your logo or visuals look outdated compared to competitors.
  • Your message is still relevant, but your design feels inconsistent.
  • You want to keep your core identity but need a polished, modernized look.
  • You’re entering new markets and need to adapt slightly without losing recognition.

Example: Starbucks has refreshed its logo multiple times, but the core “siren” mark remains. They evolve the look while keeping the brand recognizable.


What’s a Full Rebrand?

A rebrand is a complete transformation. It’s not just a new logo — it’s a new identity, positioning, and sometimes even a new name.

What it typically involves:

  • Creating an entirely new logo and visual identity.
  • Redefining your brand mission, vision, and values.
  • Developing a new messaging strategy to reach a different audience.
  • Updating your brand voice and personality.
  • Overhauling all digital and print assets to align with the new direction.

When a rebrand makes sense:

  • Your business has shifted focus or expanded offerings.
  • You’re targeting a completely new audience.
  • Your current brand doesn’t resonate with customers.
  • Your brand reputation has been damaged and you need a fresh start.
  • You’ve merged with another company and need a unified identity.

Example: When Dunkin’ Donuts shortened its name to “Dunkin’,” it was a rebrand to reflect their broader menu beyond donuts, repositioning themselves for the future.


Key Differences Between a Refresh and a Rebrand

Brand Refresh Full Rebrand
Minor updates to visuals & messaging Complete overhaul of identity
Retains recognition & brand equity May sacrifice recognition for a stronger new identity
Faster and less expensive More time, resources, and investment
Ideal for modernizing & polishing Ideal for repositioning or entering new markets

How to Know Which You Need

Here are some signs to guide your decision:

You may need a refresh if:

  • Your design feels outdated but your mission hasn’t changed.
  • You’re losing ground to competitors who look more modern.
  • Your messaging is a little inconsistent but still effective.

You may need a rebrand if:

  • Customers don’t understand what your business actually does.
  • You’ve pivoted to new services, products, or audiences.
  • You’re attracting the wrong type of customer.
  • Your brand no longer reflects your company culture or vision.

The ROI of Investing in Your Brand

Whether you choose a refresh or a full rebrand, the investment pays off. A strong brand leads to:

  • Recognition: Customers choose familiar, trusted brands.
  • Differentiation: Stand out in crowded markets.
  • Trust: Professional branding signals credibility.
  • Growth: Consistency drives loyalty and repeat business.

Think of branding as the foundation for all your marketing efforts. Without it, even the best campaigns fall flat.


The Bottom Line

Your brand should grow with your business. Sometimes that means a small update, and sometimes it means starting fresh. Either way, the goal is the same: to create a brand that resonates with your audience, reflects your values, and positions you for long-term success.

At Leg Up, we help businesses navigate this process with confidence. Whether you need a modern refresh or a full rebrand, our Branding & Graphic Design services create identities that stand the test of time.

Design Services